LEGALS

Terms & Conditions

Meetings & Tweaks

All work for every milestone (stage), will include one meeting before starting and one meeting for tweaks, and one round of tweaks before moving to the next milestone (stage). Cloudology reserves the right to charge additional fees if additional meetings and tweaks are needed due to a lack of crucial information required at each meeting, or because the client changes the direction of the work.

As a general rule Cloudology would not charge additional fees for quick calls or emails to gather key information to complete a project, and, any conversations related to future work is not considered within the scope of the current project, however, if paid work changes direction, and therefore, needs to be redone due to the clients direction or lack thereof, then Cloudology reserves the right to charge additional fees.

Milestones

Payment for project milestones are due before starting each stage with the final payment and milestone always being related to the delivery and most likely, the installation of the work.

During the production of the work, Cloudology reserves the right to do all production work on their own server environment and if the final speed of the website or software is lacking, Cloudology will not be held accountable as good speed will have already been demonstrated on the Cloudology server.

Speed Gurarantee

The speed guarantee ensures that a site is running with a A grade (green) rating at or above a %90 for on a PageSpeed test for all four areas, Performance, Accessibility, Best Practices and SEO.

The guarantee is not applicable for the following reasons; the site is not running on a cloudology server, the client insists on adding content, plugins or anything else that causes the site to run too slow.

If the guarantee is not applicable, we will still attempt to get good speed ratings provided that the client has paid for speed acceleration. If the client does not want to pay for speed acceleration, then all PageSpeed ratings are the concern of the client on their own server.

Refunds

We don’t provide refunds as a general rule, however, there may be certain circumstances where we do provide a refund, for example, if we decide to turn work down for any reason, before starting, or during a milestone.

Privacy Policy

Credit Card Data

All links provided on this website going to a Stripe Payment Page, or through a checkout page on this site, do not contain, and cannot contain any credit card details. Stripe Payment Gateway does not share credit card details with us, or any other of their clients. Only the payment details are shared.

Website Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Media Files

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Your Data

If you request a password reset, your IP address will be included in the reset email.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.